Position Overview: The People Operations Manager leads HR initiatives within a manufacturing environment, aligning workforce strategy with operational goals. This role combines strategic HR leadership with hands-on support for plant operations, focusing on workforce planning, employee relations, safety compliance, and employee development. The position partners closely with operations and leadership teams to ensure effective staffing, a positive workplace culture, and strong organizational performance.
Key Responsibilities
Workforce Management
Oversee recruiting, onboarding, and retention for production, shipping, maintenance, and service teams
Ensure staffing levels meet production schedules
Support production staffing forecasting and labor planning with supply and customer service leadership
Partner with managers and directors to manage scheduling and overtime
Employee Relations
Serve as the primary contact for workplace issues on the production and warehouse floor
Handle conflict resolution, grievance management, and employee engagement
Promote a positive, safe, and inclusive workplace culture
Training & Development
Develop training programs for operators, technicians, and supervisors
Track required certifications such as OSHA, forklift, and machine-specific training
Implement leadership development programs for future line supervisors
Compliance & Safety
Partner with Environmental Health & Safety to ensure compliance with OSHA and industry standards
Support audits and investigations of workplace incidents
Drive safety culture initiatives aligned with manufacturing risks
Performance & Compensation
Manage performance reviews, corrective action plans, and rewards programs for production, shipping, and service teams
Benchmark compensation against industry standards
Support labor cost forecasting with finance and operations
Change Management & Culture
Lead employee engagement initiatives tailored to shift-based workforces
Support change initiatives such as automation, new production lines, and restructuring
Build trust between management and supply teams
Qualifications
Strong HR foundation including employment law, payroll, and compliance
Strong understanding of manufacturing environments
Excellent communication with both leadership and supply teams
Conflict resolution and employee engagement skills
Data-driven decision-making using metrics such as turnover, absenteeism, and training ROI