Position Overview: The Benefits Specialist is a key member of the People & Culture team, responsible for administering and supporting all employee benefits and retirement programs. This role manages day-to-day benefits operations, ensures data accuracy and compliance, and serves as a primary resource for employee benefit inquiries. The ideal candidate is detail-oriented, highly organized, and able to manage multiple priorities in a fast-paced environment.
Key Responsibilities
Administer daily operations of employee benefit programs, including enrollments, life event changes, and terminations
Serve as the primary point of contact for employee inquiries related to coverage, claims, and vendor matters
Support the annual open enrollment process, including preparation of materials and employee information sessions
Maintain, reconcile, and audit benefits data within HRIS/payroll systems and vendor invoices
Assist with administration of leave programs, including FMLA, short- and long-term disability, and applicable state leave programs
Support workers’ compensation processes, including injury reporting and OSHA compliance
Act as liaison between the organization and insurance brokers or carriers to resolve benefits-related issues
Assist with annual audits, including workers’ compensation and retirement plan audits
Perform monthly reconciliation of benefit invoices
Qualifications
2+ years of benefits administration experience
Strong written and verbal communication skills
Excellent organizational and time management abilities
High attention to detail and accuracy
Proficiency in Microsoft Excel
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Team-oriented with the ability to work collaboratively
Experience with HRIS systems (e.g., Paycor or similar platforms) preferred